Our Guarantee - Memory Mates USB Flash Drives

We hope that it's not just our USB flash drives that make you smile! The team here at memory mates are dedicated to making your purchase a happy experience by providing high quality items and outstanding customer service.

This is why we offer a 14-day no quibble returns policy on all of our products. If you don’t like any item we have supplied, simply post it back to us and we will refund your hard-earned money. All we ask is that you pay for the stamp.

In addition, your product is backed up by a super-long one-year guarantee – something you won’t find on most USB flash drives. We will swap out anything you find a fault with and will even refund your return postage.

We also guarantee that our memory mates operate to their true capacity, unlike some ‘naughty’ people!

What’s more we are based in England and our stock is held in England.

This means your new memory mate will arrive in super fast time – all items are dispatched, free of charge, within 24 hours of order via Royal Mail First Class service. What’s more, there will be no nasty surprises in the way of import VAT charges.

Another of our promises is that we will always look after your details. Your financial information will never be stored by us and we will only contact you with details of our products if you opt-in to our e-mail newsletter.

If you have any problems at all, please just contact us. In order to keep costs down we don’t run a telephone help line, but we answer all of our e-mails very quickly and have no problem giving you a bell if you supply a number.

We will always do what we can to ensure your enjoy your memory mate. After all – we want you to come back!